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FREQUENTLY ASKED QUESTIONS
Explore the FAQs below for more information about the DARKFIELD experiences.
If you have a different question, click the web chat icon in the bottom right corner of our website.
We aim to respond within 24 hours
URGENT?
If you are on your way to an event and feel it's urgent, please speak with a team member when you arrive on site, we are unable to assist with last minute changes to bookings.
POPULAR QUESTIONS
TORONTO FAQS
ACCESSIBILITY
DARKFIELD is a collection of multi-sensory audio experiences that challenge the senses, exploring the depths of human psychology and perception.
Each DARKFIELD experience takes place inside a custom-built shipping container and uses binaural audio, sensory deprivation and sensory effects to place the audience at the center of a narrative completely at odds with the space it occupies.
Run times vary depending on the container you choose:
• SÉANCE: allow 20 minutes, run time approx 16 minutes
• FLIGHT: allow 20 minutes, run time approx 16 minutes
• COMA: allow 25 minutes, run time approx 22 minutes
Please note that due to the unique nature of the experience, there is strictly no late seating. Latecomers will not be admitted once doors close.
If you plan to book multiple shows, please allow 10 minutes minimum between the end of one show and the start of the next.
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TORONTO
The SÉANCE and FLIGHT containers are located at STACKT MARKET at 28 Bathurst St, Toronto, ON M5V 0C6
Tickets from CA$22.00
Tickets to DARKFIELD can be purchased here (https://www.darkfield.live/tickets)
We recommend leaving at least 10 minutes between the end of one session time and the start of another.
You may want extra time to be able to process the experience before jumping into the next.
DARKFIELD is not suitable for those who are under the age of 13. Individuals aged 13 – 15 must be accompanied by a responsible guardian.
A responsible guardian can be a parent, family friend, teacher, older sibling, etc., who is over the age of 18 and is able to be mindful of the safety and wellbeing of the younger patron they are bringing with them.
The performance has dark themes, can be confronting or scary for some patrons, and is set in complete darkness. For health and safety reasons we aren’t able to permit children, no matter how brave they are.
We kindly ask that patrons do not leave during the performance, as it is unsafe to move in the dark and can disrupt the performance for others. In the case of emergency, we will safely guide patrons to the exit.
Photos and videos are encouraged while entering the experiences. Devices will need to be switched off before the show begins.
Please note that due to the unique nature of the experience, there is strictly no late seating.
Latecomers will not be admitted once doors close.
If you miss your check-in time, you should speak to a staff member when you arrive for assistance, and if possible, we will try to accommodate you if there is availability in a later show* or else sadly, you will lose your ticket.
*Subject to availability at show start time and at the discretion of the staff member.
Patrons who miss their session are not eligible for a refund or exchange.
You can contact us by using our live website chat feature
You will experience a jolting chair movement in FLIGHT and SÉANCE. This experience may not be suitable for expectant mothers.
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